BUSINESS SECURITY RESPONSE
Protecting Your Business, Around the Clock
At Community Protective Service Limited (CPS), our Mobile Patrol & Response Service delivers fast, visible and professional protection for sites requiring flexible security coverage.
Operating day and night, our Response Teams and Patrol Teams work together to safeguard properties, deter anti-social behaviour (ASB), and provide clients with confidence that every incident is handled efficiently and lawfully.
We combine traditional patrol discipline with a modern, community-based ethos — ensuring every visit provid real security value, visible deterrence, and consistent professionalism.
89.7%
ASB incidents detered for all of our client's sites.
3 minutes
Average response time
(based on our 2025 statistics)
Our Current Response Counties Are: Greater London, Oxfordshire, Wiltshire, Gloucestershire, Warickshire, Berkshire and East Sussex
Alarm Response
Break In & Burgularies
In the event of a break-in or suspected burglary, we provide immediate and controlled response through our Incident Response teams. Support Officers attend promptly to assess the situation, secure the premises, and ensure the safety of the site.
Where forced entry, criminal damage or unauthorised persons are identified, our officers take proportionate action to prevent further loss or disruption. If a suspect is present, CPS officers may lawfully detain individuals where appropriate, in accordance with legislation, training and company procedures, until police arrive.
Officers preserve the scene, control access, and liaise directly with police or emergency services as required. Using authorised access protocols, officers can enter the premises, conduct internal and external checks, and ensure the site is left secure.
Our alarm response service provides rapid, professional attendance whenever an activation occurs. Upon receiving a call, a trained CPS Incident Response Support Officer is deployed to attend site, investigating the cause of the activation, and take appropriate action to secure the premises. This ensures issues are dealt with promptly, reducing disruption and risk.
Officers carry out methodical checks to identify faults, unauthorised access, or environmental triggers, restoring security and resetting systems where permitted. Where escalation is required, we coordinate with emergency services and remain on site to maintain control until the situation is resolved.
Incident Reporting and Further Actions
All incidents reported directly to our Incident Management Centre. Every occurrence from low-level nuisance to more serious disruption is formally logged, assessed, and reviewed to ensure consistency, accountability, and appropriate follow-up.
Where appropriate, CPS progresses matters through in-house private prosecution, allowing offences such as trespass, theft, and repeat anti-social behaviour to be dealt with effectively. Evidence gathered by our officers is reviewed internally to ensure cases are lawful, proportionate, and robust. This approach reduces delays, strengthens deterrence, and supports long-term site protection for our clients.
Our Support Officers operate within an intelligence-led framework. Observations, incident reports, patrol logs, and intelligence are centrally analysed to identify emerging risks, prevent further incident and identify offenders.
Trespassers On Property
CPS officers respond to incidents of unauthorised presence on private property with a calm, controlled, and lawful approach. Upon attendance, officers assess the situation, engage where appropriate, and clearly establish the individual’s right to be on site.
Where trespass is confirmed, officers will issue directions to leave the premises and take proportionate steps to prevent further disruption. Our focus is on early resolution, de-escalation, and protecting the safety of the site, its users, and surrounding community.
If an individual refuses to comply or presents an ongoing risk, officers may remove a trepasser where lawful and necessary using reasonable force.
Get in touch
Planning an event or need medical cover advice? Our team is here to help.
Get in touch to discuss your requirements and receive a clear, no-obligation recommendation.